Housing Advice

We are dedicated to providing crucial housing advice and support to the residents of Brent, many of whom face challenging living conditions due to their low income. Housing options available to most of our clients are often cramped, prohibitively expensive, and in a state of disrepair. We firmly believe that having access to an affordable home where one feels safe, warm, and secure is fundamental to being able to fully participate in and contribute to the local community.

Our comprehensive services address a wide range of housing issues, including assistance with tenant rights, landlord disputes, and navigating the complexities of private rentals. If you are 18 years or older and find yourself at risk of losing your accommodation—whether due to receiving an eviction notice or experiencing homelessness as a result of a relationship breakdown—we strongly encourage you to reach out to your local authority for immediate assistance.

  • The Brent Single Homeless Prevention Service (SHPS) provides dedicated assistance and can be contacted directly at 020 8937 2000 (Option 3 for Housing Needs). They operate an in-person drop-in service at The Turning Point, located in the Design Works, Park Parade, Harlesden, NW10 4HT, Monday through Friday from 9am to 4pm.
  • Crisis Skylight Brent offers comprehensive support including guidance on homelessness, education, and training. Their office in Harlesden can be reached at 020 8965 2561 or via email at enquiries.brent@crisis.org.uk. This office also serves as a base for the Brent Single Homeless service and offers support for refugee housing needs.

we provide assistance with administrative tasks such as filling out housing forms and navigating entitlements like Housing Benefit and Council Tax Reduction. Our aim is to empower individuals and families in Brent to secure stable housing, thereby enabling them to thrive and contribute positively to the community.

By working closely with our clients and collaborating with local authorities and partner organizations, we strive to create sustainable solutions to housing challenges in Brent. Together, we are committed to improving the quality of life for all residents and ensuring that everyone has access to safe and affordable housing.

To contact us and arrange an appointment:

Call Us: 0203 273 0030

Email: info@freetheforgotten.org

Drop in: Visitors are welcome to drop in and see our advisors during opening times, Our advisors get very busy, so it is advisable to book an appointment if you are making a special trip to see us.

Free The Forgotten
220 Church road
London
NW10 9NP

Opening Times: Monday to Friday from 09:00-17:00, Saturday 09:00-13:00

For full details, map, and directions, visit our Contact Us page.